Hi all,
This issue was resolved by SAP Global Support. I would like to share it in the forum for future users.
1. SAP Global Support asked for the log file which is usually available in the menu path C:\Users\(put user-name here)\AppData\Local\SAP\SAP Business One\Log\BusinessOne
2. Get the latest TXT file from there
3. Search for 'Error' and see if you can find anything
4. SAP Support found the following line "errText:[Microsoft][SQL Server Native Client 11.0][SQL Server]Length of LOB data (5624832) to be replicated exceeds configured maximum 65536. Use the stored procedure sp_configure to increase the configured maximum value for max text repl size option, which defaults to 65536. A configured value of -1 indicates no limit, other that the limit imposed by the data type."
5. An LOB is "Large Object", in short it means a picture file or other large objects file (CLOB=Character Large Object, NLOB=Numeric Large Object, etc.)
6. As shown in the link below, the MAX length field can be changed in SQL. Under the guidance of SAP Global Support, we changed the MAX field length to at least 5624832 which was shown in the above error message
http://msdn.microsoft.com/en-us/library/ms179573.aspx
7. SQL Server Management Studio > Right click on Server > Properties > Advanced tab > Miscellaneous field > Max Text Replication Size field
8. Then I tried to import the same Crystal Reports Layout and I was able to import it!!
Kudos to SAP Global Support Team!
IMPORTANT CAUTION/ DISCLAIMER: The above information is shared for knowledge of forum users only. Please do not try to change anything yourself without first raising the issue with either your SAP Partner or with SAP Global support with a ticket. It can seriously mess up your system if you do something wrong. The entire above process was done in consultation with SAP Global Support.
Thanks,
Ajay Audich
