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Re: Is there an Escalation or an Agent over the second level Manager?

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sounds good but remember (already mentioned in this thread) - the Manager will need to be a SU01 user in GRC. However, if the user Id is there you might be able to get some logic to work with LDAP to find their manager.

 

You probably cannot use the Requester Field unless your process/logic is that a new user would never request their own account or the default comes from somewhere they exist.


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