Quantcast
Channel: SCN: Message List
Viewing all articles
Browse latest Browse all 3570

Re: System not populating Interaction Record Number in Auto Acknowledgement

$
0
0

Hi Ashish,

We tried to check with SAP, but looks like there is no straight solution to this. As a work around in the Service manager Profile assigned to the Email address, we have defined our own service. This service is has our own class that links the interaction record that was created and populates it in the mail form that is used to send the auto acknowledgement.


Viewing all articles
Browse latest Browse all 3570

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>